Changing a Calling Policy in Microsoft Teams.

Change policy settings

#Check policy name
Get-CsTeamsCallingPolicy

#Change the policy
Set-CsTeamsCallingPolicy -Identity "{POLICY NAME}" -BusyOnBusyEnabledType unanswered

#Check 1 policy
Get-CsTeamsCallingPolicy -Identity "{POLICY NAME}"

Assign policy to users

  1. Log into the Microsoft Teams Admin Portal.
    • https://admin.teams.microsoft.com/
  2. Go to Users > {selected user}.
  3. Go to Policies and click Edit.
  4. Under Calling policy, select the policy required.
  5. Click Apply